Privacy Policy

1. Introduction

ALTOP IT SOLUTIONS INC. ("Company", "we", "us", or "our"), operating the platform known as DealBite.ca, is committed to protecting the personal information of individuals who visit or use our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with applicable Canadian federal and provincial privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), the Freedom of Information and Protection of Privacy Act (FIPPA) of Ontario, and other applicable provincial laws.

By accessing or using DealBite.ca, you acknowledge that you have read, understood, and agree to the collection and use of your information as described in this Privacy Policy.

2. Scope and Application

This Privacy Policy applies to all personal information collected, used, or disclosed by DealBite.ca in the course of its commercial activities, including information collected from:

• Consumers (individuals who browse, clip, and redeem deals);
• Merchants (restaurant owners and their authorized representatives who list deals on the platform);
• Visitors to our website, whether or not they create an account.

3. Personal Information We Collect

We may collect the following categories of personal information:

• Identity Information: Full name, email address, and account credentials.
• Business Information (Merchants): Business name, address, geographic coordinates, and contact details.
• Usage Data: Pages visited, deals viewed or clipped, search queries, timestamps, and interaction logs.
• Device & Technical Data: IP address, browser type, operating system, and referral URLs.
• Communications: Messages or inquiries submitted via our contact form or support email.
• Payment Information: Billing details processed through our third-party payment processor (Stripe). We do not store full payment card numbers on our servers.

4. Purposes of Collection and Use

We collect and use personal information only for purposes that a reasonable person would consider appropriate in the circumstances, including:

• Creating and managing user and merchant accounts;
• Displaying, managing, and redeeming local food deals;
• Processing subscription payments and issuing receipts;
• Communicating platform updates, promotions, and service notices;
• Responding to inquiries and providing customer support;
• Complying with legal obligations;
• Improving our platform through aggregated analytics and usage data.

5. Consent

We obtain consent for the collection, use, and disclosure of personal information either expressly (e.g., when you register an account or agree to our Terms of Service) or implicitly (e.g., through your continued use of our services). You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at support@dealbite.ca. Withdrawal of consent may limit our ability to provide certain services.

6. Disclosure of Personal Information

We do not sell, rent, or trade personal information. We may disclose personal information to:

• Service Providers: Third-party vendors who assist in operating our platform (e.g., cloud hosting, payment processing, email delivery), bound by confidentiality obligations;
• Legal Authorities: Where required by applicable law, court order, or regulatory authority;
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to appropriate privacy protections.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Account information is retained for the duration of your account and may be retained for a reasonable period thereafter for audit and legal compliance purposes. You may request deletion of your account and associated data by contacting us.

8. Data Security

We implement appropriate technical and organizational security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (TLS/HTTPS), access controls, and secure hosting infrastructure. However, no method of electronic transmission or storage is 100% secure. We encourage users to use strong, unique passwords and to notify us promptly of any suspected unauthorized access to their accounts.

9. Cookies and Tracking Technologies

DealBite.ca may use cookies and similar tracking technologies to enhance user experience, maintain session state, and collect usage analytics. You may configure your browser to refuse cookies; however, doing so may affect the functionality of certain features on our platform.

10. Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Withdraw consent to certain uses of your personal information;
• Request deletion of your personal information, subject to legal retention requirements;
• File a complaint with the Office of the Privacy Commissioner of Canada (OPC) or the applicable provincial privacy commissioner if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us at support@dealbite.ca.

11. Cross-Border Data Transfers

Our platform and service providers may store or process personal information in jurisdictions outside of Canada (e.g., the United States). In such cases, your personal information may be subject to the laws of those jurisdictions. We take reasonable steps to ensure that any such transfers are made in compliance with applicable Canadian privacy legislation.

12. Children's Privacy

DealBite.ca is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will promptly delete such information.

13. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of DealBite.ca following any changes constitutes acceptance of the revised policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer at: